Disillusioned yet happy and hopeful
Big and little niggles that hopefully will get sorted or become less bad
Last Thursday was Deepavali 2024. The first without my mum and brother number 1. There’s a photo of the two of them smiling whilst sitting on my mum’s blue sofa, taken last Deepavali. Each with an oxygen cannula attached for easier breathing. I never thought or didn’t let myself think that it would/could be my […]
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My mum was 28 years old when she had me. A generation apart, based roughly on a 20-year time interval. She and I were from different generations, and we were different. But not so dissimilar that we didn’t see eye to eye and/or were embroiled in constant arguments. No, not at all. She was […]
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The plan was to post this story on 20th May. It didn’t happen. I trashed it. Last week, I retrieved it from the ‘bin.’ Mongolia was the holiday my husband and I were looking forward to since March this year. We researched and identified tour companies, flights, and hotels. We finalised our bookings when sister […]
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I’m not a chocolate snob or connoisseur. My chocolates don’t have to come from the finest hand-picked cocoa beans from somewhere along the equator. They don’t have to be single origin, bean-to-bar or artisanal. Hmm… I only just learnt these terms. I’m more of a chocolate monster. I chomp at all things chocolate. I’m happy […]
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I get it. Old is not cool. I was young once myself. I’m guilty of not giving much thought about older people. I didn’t know what they liked or needed. I can’t remember spending time with them. I didn’t have friends, who were older than me. Old people in my life were my parents, my […]
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I wrote about speaking up a couple of weeks ago. I still think I should when necessary. And, should have, in those two instances, when I didn’t. That said, there are situations when it’s better not to rush to speak up or say what’s really on my mind. The audience/people whom I speak to/with is a […]
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I wanted a little more pressure applied to the soles of my feet. I deliberated. I contemplated. I then asked my masseuse to up the pressure from medium to a little hard. I was hesitant, yes. But only because I didn’t know where the sweet spot was. The fine balance between medium and a little […]
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I read. I listen. I follow instructions. I think I’m fairly cautious but am I safe? I access the internet. Just like the over 5.3 billion internet users. Or the 65% of the world’s population with internet access. The number is expected to reach 6.54 billion by 2025[1]. I own a smartphone. There are approximately 6.84 billion smartphones in the […]
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I feel unsettled. More than a week has passed. I think of Gunda, brother number 1, almost all of the time. It’s no exaggeration when I say I wake up thinking about him. Go to bed thinking about him. Remembering that he is no longer with us. This is on top of talking about brother […]
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Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]
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