Sleepy me

Yearning for that elusive sleep

Insomnia, my nocturnal state of being. I have difficulty going to sleep, staying asleep and when I do sleep, I wake up too early, feeling tired and looking like a wilted daisy. I go to bed yawning and feeling exhausted (obviously as I haven’t had enough shut-eye the previous nights), but instead of falling asleep, […]

Read More

Customer Disservice

Loyal customers lose out to potential new customers

I lament at how companies focus so much energy and money in attracting new customers and not half the fervour in retaining, and dare I say, pleasing those they already have. Promotions and goodies are lavished on the latest conquests while loyalty is taken for granted. Banks, telecommunications companies, magazine publishers and satellite TV service […]

Read More

Labels

Labels, brands, tags and pigeon holes

I don’t believe in labels or being pigeon-holed.   That said, I’m probably a Type A personality. In fact, I wish I wasn’t as I would probably feel less stressed about life. I can’t find a reason or excuse for this personality flaw except to place the blame squarely on my DNA. My parents were not […]

Read More

Pinocchio is everywhere

It flabbergast me how people can lie with a straight face, and worse yet, repeat the lie. I read and listen to ludicrous explanations being spewed and the fantasy story telling that continues week after week. This has happened and is happening almost every day and everywhere.

Read More

Ban mobile phones

What is it about people and mobile phones? Some speak loudly on their mobile phones. Some watch and listen on their mobile phones at deafening volumes infringing the public air space.  Noisy voices, screams and laughter emanating from reactions to movies, serials or news on mobile phones is disruptive and annoying. Should there be laws, […]

Read More

What’s fair in the air?

Side-table and legroom

My husband and I were flying home to KL from a holiday in Melbourne. It was an eight-hour flight and we had especially booked and paid more for the premium flat-bed in the hope of catching a few winks and to enjoy the comfort of space. In our previous trips we were lucky not to […]

Read More

People and power, and authority

Power is not absolute and it is transitory, and yet what is it about power that makes some people overbearing and cavalier in their attitude? How do people who have been in power for long periods of time, whether running a country, a company or managing a family, feel when they don’t have the same authority anymore.

Read More

Caring for carers

The job description for a carer does not call for a martyr. What it does require is for carers to be sensible, care for themselves first and enlist help wherever possible, if they are to be any good to the cared for.

Read More