Palliative care

Before my mum became very unwell, I knew very little about palliative care. What little I thought I knew or understood was wholly inaccurate. It was first proposed to me by my mum’s cardiologist in August, 2021. He suggested that I contact UMSC’s palliative care as he could not longer treat my mum’s heart failure, […]

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Service and satisfaction

Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]

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Deepavali 2023

Deepavali came and went last Sunday. It was the most low key in recent years. Even my mum, who looks forward to and gets excited to this one festival in a whole series of Indian celebrations each year, was reticent. This despite the presence of sister number 3, the family’s in-house chef, who returned home […]

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Returns

I’m an average online buyer. I only buy when I want a particular something that is reasonably priced or cheaper online. Promotions don’t entice me. Not because I’m averse to a good deal. I just find the process rather arduous – specific dates/times. And, there’s nothing I want, at whatever reduced price, that badly. Anyways, […]

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News detox

I like to stay current with current news. For me, reading, listening and watching the latest happenings inside and outside the country, is par for the course. I also write about topics that interest me. Monday to Friday, I listen to the ‘Morning Run’ on the BFM radio station. I like the business news coverage. Corporate […]

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Revolving door

The onion man made me think of the revolving door of people, shops and trends my husband and I have encountered/experienced in the 15 years we’ve lived in our condominium in Kuala Lumpur.   We have remainers. Owner-occupiers like us and many of our neighbours. We are mostly lift or lobby buddies. The usual meeting place […]

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Prolongation

People are living longer nowadays. Thanks to a host of factors like advancements in modern medicine and cutting-edge treatments. Also, better health policies, improved hygiene, smarter lifestyle choices, and a constantly growing population.   ‘In 2020, the number of people aged 60 years and older outnumbered children younger than 5 years… By 2050, the world’s population […]

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Photographs

Niece number 3 snapped several photos with her pink, an ala-Barbie polaroid camera, at my mum’s recent 90th birthday party. She took one of my mum and me. An instant, hardcopy photograph that captured a special moment on a special day. A fitting keepsake. And, a party favour of sorts. See, touch, immediately own. I […]

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Brother number 1

I spent some time with bother number 1 at his condominium a few weeks ago. He’s been suffering from rib-shattering coughs for quite a while. Diagnosed with 4th stage lung cancer last November, he was on a chemotherapy and/or immunotherapy trial program until recently with Beacon Hospital. According to his doctor, brother number 1 was showing […]

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A milestone birthday

My mum turns 90 on Wednesday. She is the only 90-year old I know, up close and personal. None of my immediate family members got this far. My dad and my maternal grandmother left at 62. My paternal grandfather exited at 72 while my father-in-law passed on at 82, a distant contender. Kudos to my […]

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