Generations

September 16, 2024.Reading time 6 minutes.

Last week I wrote about my mum and the Silent Generation. I wasn’t sure if my mum fitted the definition of that generation but the characteristics, generalised as they were, seemed to have generally fitted her. I’m still unsure because generational studies were mainly done in the United States. That said, as I am the […]

Premium chocolate

May 6, 2024.Reading time 6 minutes.

I can quite easily tell apart good chocolate from the mediocre and less nice ones. But I have real trouble differentiating good chocolate that I usually buy from supermarkets and sometimes speciality shops from the luxury, super-duper premium brands. As ‘they’ say, the proof is in the pudding. I’ve had some eye-wateringly priced ‘pudding’ from […]

Speaking up

March 25, 2024.Reading time 7 minutes.

I wanted a little more pressure applied to the soles of my feet. I deliberated. I contemplated. I then asked my masseuse to up the pressure from medium to a little hard. I was hesitant, yes. But only because I didn’t know where the sweet spot was. The fine balance between medium and a little […]

Sunny discovery

March 11, 2024.Reading time 6 minutes.

I finally managed to buy a long sleeve Ultraviolet/UV hoodie. Not quite a sun shirt, which was what I was looking for as my outer layer sun protection. Strangely, most shops that sell sports and outdoor products don’t seem to stock them in sunny Malaysia. Anyways, my online search for sun shirts was a learning […]

Dogs and cats

March 4, 2024.Reading time 6 minutes.

Niece number 3’s stories about her pet-children, Coco the dog and Zupa the cat, made me smile and go awww. My husband also smiled when I related the antics of these two animal species that are not usually friends or friendly. I especially liked the photo of Zupa waiting for Coco to return to the dog-and-cat […]

Holiday happiness

February 26, 2024.Reading time 6 minutes.

One sure fire way to lift sagging spirits or general malaise is a holiday. It works every time for me. Wide smiles. Happy hormones. Great anticipation of what can only be good things to come. Hopefully, sleeping more as I’m an insomniac. Hopefully, relaxing and worrying less as I’m a certified worry wart. The sooner […]

Getting back my jolly

February 19, 2024.Reading time 6 minutes.

Last week I wrote about losing my jolly. I’d identified the jolly stealers in writing in the hope of not thinking and giving them more brain space than I already have, and do. All in the hope of getting back my jolly. While I sort of knew somethings that could help, I still searched on […]

Balancing act

January 29, 2024.Reading time 6 minutes.

There was never more month at the end of my money. I didn’t have much, especially when I was younger and just starting out on my own, but I had enough to see me through to the next few salaries. Every month, I saved a little and then some, particularly, for rainy days. It wasn’t […]

Connecting safely

January 8, 2024.Reading time 6 minutes.

I read. I listen. I follow instructions. I think I’m fairly cautious but am I safe? I access the internet. Just like the over 5.3 billion internet users. Or the 65% of the world’s population with internet access. The number is expected to reach 6.54 billion by 2025[1]. I own a smartphone. There are approximately 6.84 billion smartphones in the […]

Service and satisfaction

November 27, 2023.Reading time 7 minutes.

Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]